(5 Avis)
Extremely unhappy with the service of the bank. I reached them out to ask whether they were happy to finance a real estate project (buying my résidence principale). I had difficulties to set up an appointment with the banker, who then did not show up without letting me know after agreeing with an appointment. Then he promised me a first estimate within the next three days that I am still expecting after three weeks, without any explanation or notice whatsoever, despite me chasing him several times. In other words, completely unprofessional.
As follow-up of my previous message, the person responsible for the branch called me to promise that my case would be handled by the end of the week. Surprisingly, nothing happened. I could not confirm more what I said previously....